Shipping & Delivery Policy

Information about our service delivery methods and timelines.

Last Updated: January 25, 2025

Last Updated: January 25, 2025

Nature of Our Services

Inflynx Technologies primarily provides digital services and solutions. Our "delivery" refers to the provision of digital services, software solutions, consultations, and technical deliverables rather than physical products.

This policy outlines how we deliver our services and any physical materials that may be part of our service offerings.

Digital Service Delivery

Consulting Services

Virtual consultations delivered via video conferencing platforms
Reports and documentation delivered electronically via email or secure portals
Immediate delivery upon completion of consultation sessions

Software Solutions

Source code delivered via secure repositories (GitHub, GitLab, etc.)
Documentation and user manuals provided in digital format
Cloud-based deployments accessible immediately upon completion
Installation packages and setup instructions delivered electronically

Training and Support

Online training sessions conducted via video platforms
Training materials and resources provided through learning management systems
Support documentation accessible through client portals

Delivery Timelines

Standard Timelines

Consultation Reports: 2-5 business days after session completion
Small Development Projects: 2-4 weeks depending on complexity
Medium Development Projects: 1-3 months depending on scope
Large Enterprise Solutions: 3-12 months with milestone-based delivery
Technical Audits: 1-2 weeks after data collection

Expedited Delivery

Rush delivery available for certain services with additional charges
Expedited timeline: 50% reduction in standard delivery time
Subject to team availability and project complexity
Additional charges: 25-50% of base service cost

Physical Materials (If Applicable)

Hardware Components

IoT devices and sensors (when part of solution package)
Development boards and prototyping materials
Custom hardware solutions

Shipping Methods

Domestic (India): 3-7 business days via courier services
International: 7-21 business days depending on destination
Express Shipping: Available at additional cost
Tracking information provided for all shipments

Shipping Costs

Domestic shipping: ₹200-₹500 depending on weight and destination
International shipping: Calculated based on destination and weight
Free shipping for orders above ₹50,000
Express shipping: Additional 50% of standard shipping cost

Delivery Confirmation

We ensure proper delivery confirmation through:

Email notifications for digital deliveries
Client acknowledgment and sign-off for major deliverables
Tracking numbers and delivery confirmation for physical shipments
Follow-up communication to ensure successful receipt
Support for any delivery-related issues within 48 hours

Delivery Issues and Support

If you experience any delivery issues:

Contact our support team immediately
Provide order/project reference number
We will investigate and resolve within 24-48 hours
Replacement or re-delivery at no additional cost for our errors
Compensation for delays caused by our team

Contact Us

For questions about delivery or shipping, please contact us:

Email: delivery@inflynxtechnologies.com

Address: Inflynx Technologies, Bhubaneswar, Odisha, India

Phone: +91-6202620644

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST